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400 & 403 Errors When Processing Expenses (3 replies)

Raoul Duke
9 years ago
Raoul Duke 9 years ago

Hi, when trying process expenses we received two errors:

400 - Batch ID Invalid

And we also received a 403 error, but unfortunately we don't have the audit report (it was turned off or something).

Support
9 years ago
Support 9 years ago

Raoul, we spoke to Concur about this as the error was coming from their servers (it's not our connector at fault). Apparently they were experiencing issues with their API (or in their words their middle tier) at the time.

Unfortunately, this probably meant the batches are now closed.

To re-process the expenses:

  1.  You will need to download the SAE/extract and place it into the \IMan\InputData\Concur\Expense directory.
  2. Run the import again and your expenses will be re-processed.

Thanks

Raoul Duke
9 years ago
Raoul Duke 9 years ago

Just to let you know we experienced the issue again today; this time we have a better error message.

The remote server returned an error: (400) Bad Request. BatchID is Invalid2016-02-12T04:59:37889824A8-3095-4E31-ABF5-D48DBB058FCF
The remote server returned an error: (400) Bad Request. BatchID is Invalid2016-02-12T04:59:37889824A8-3095-4E31-ABF5-D48DBB058FCF
7 years ago
Raoul Duke 7 years ago

Closed due to inactivity.

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Realisable Software Ltd provides code-free, cost-effective applications integration solutions for SMEs. Our core IMan product is designed to integrate almost any application with a number of Sage solutions and online payment processors.

Looking to purchase IMan, please see our resellers here.

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Ph: +44 (0) 208 123 1017

Copyright © Realisable. All rights reserved.
Realisable is a registered trademark

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