We are preparing to go live with Iman and suddenly the Sage CRM connector is broken. I suspect there is a problem with PU8 (which we applied to fix the APS connectors) that is invalidating the previous testing work with Sage CRM in this environment. The Sage CRM connector had been working but now it is returning the below error when I try to use an existing connector OR add a new connector.

Transaction Id:

Invalid hashcode [] in transform [InsertCommtoCRM].
at Realisable.JobDefinition.TransformDefinition.RecordDefByHash(String hashCode)
at Realisable.IManWebUI.SystemConnectorTransform.SaveRecordId()
at Realisable.IManWebUI.SystemConnectorTransform.CommitPendingChanges()
at Realisable.IManWebUI.SystemConnectorTransform.SaveChangesToTransform()

I'm also seeing the below.

OPTIONS
FIELD MAPPING
AUDIT
Transform Id
InsertCommtoCRM
Transform Ids cannot contain the characters (&?*"!).
plusDescription
Priority

2

Select Sage CRM System

KKICRM

Sage CRM Import Type

Update Operation

PREVIEW
Transaction Id:

Error whilst retrieving SageCRM SData request.
Severity - Error - 500
Message -

Server stack trace:
at Realisable.Utils.WcfExtensions.ExceptionMarshallingMessageInspector.System.ServiceModel.Dispatcher.IClientMessageInspector.AfterReceiveReply(Message& reply, Object correlationState)
at System.ServiceModel.Dispatcher.ImmutableClientRuntime.AfterReceiveReply(ProxyRpc& rpc)
at System.ServiceModel.Channels.ServiceChannel.HandleReply(ProxyOperationRuntime operation, ProxyRpc& rpc)
at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout)
at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation)
at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message)

Exception rethrown at [0]:
at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)
at Realisable.Connectors.Service.IConnectorMetaPresenter.CreateMetaPresenter(String jobId, String hashCode, String systemId, ConnectorEssence connectorType)
at Realisable.Connectors.Service.PresenterClientProxy.c__DisplayClass9_0.b__0()
at Realisable.Connectors.Service.PresenterClientProxy.CreateMetaPresenter(String jobId, String hashCode, String systemId, ConnectorEssence connectorType)
at Realisable.IManWebUI.SystemConnectorTransform.LoadConnector(String systemId)
at Realisable.IManWebUI.SystemConnectorTransform.Refresh(Boolean updatingSystemDropDown, Boolean updatingViewDropDown)

Yes I have restarted the Sage CRM application server and restarted IMan services.

Urgent attention appreciated.

Assembly Versions:

Product Update: Product Update 8

Config Version: 5.00

DB Version: 5.06