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Data import (sync) error (1 reply)

Peter Wong
2 years ago
Peter Wong 2 years ago

Attention: Support

Could you please assist me to troubleshoot IMan sync error? Not sure why IMan sync stopped working suddenly and is regarding Agreement #10500 which had expired in year 2015. Confirm there is no changes in Sage300 (Accpac) or SageCRM or on Agreement #10500. Integration last work successfully on March 15, 2023.

Process ID: ReadAgreement

Result Code: -2146233088

Error Message: The data import incurred an unrecoverable error and is quitting. [An error occurred whilst reading the source data. Error - Divide by zero error encountered..]

Error Message: Error occurred whilst processing transform [ReadAgreement]. An error occurred whilst reading the source data. Error - Divide by zero error encountered..

Error Message: Transformation [ReadAgreement] has terminated.

Error Message: Job [BtCreateApArRecurringTest] has aborted due to a transform failure.

 

Thanks,

Peter Wong

The Answer Company

[email protected]

 

https://www.realisable.co.uk/wp-content/uploads/2023/03/IMan-sync-error.jpg
Mary O'Connor
2 years ago
Mary O'Connor 2 years ago

I would suggest that there is a condition in the input data which is different from usual and is causing a divide by zero.  Is the ReadAgreement transform a map?  If so you would need to check all its calculations.

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Realisable Software Ltd provides code-free, cost-effective applications integration solutions for SMEs. Our core IMan product is designed to integrate almost any application with a number of Sage solutions and online payment processors.

Looking to purchase IMan, please see our resellers here.

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Ph: +44 (0) 208 123 1017

Copyright © Realisable. All rights reserved.
Realisable is a registered trademark

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