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Error: The requested operation cannot be performed on a file with a user-mapped section open. (3 replies and 1 comment)

Mark Binkley
2 years ago
Mark Binkley 2 years ago

I am receiving the message "The requested operation cannot be performed on a file with a user-mapped section open." when trying to Save a job.   This is happening on multiple jobs.   

If I reboot the server, I can save the same job that had been erroring.   But the error eventually returns on other jobs, but not every job I try to save.   I don't recognize a pattern.   I'm updating several jobs to use a different file path for outputs.

 

We are running v5.1 PU 7   

Any thoughts?

 

Support
2 years ago
Support 2 years ago

Hi Mark,

Is there a malware or virus scanning software installed that could be interfering with Iman?

Mark Binkley
2 years ago

Hello, but folder exclusions for real-time scan have been put in place for
[servername]\Sage300\Programs\
[servername]\Sage300\\SharedData\
C:\Program Files (x86)\Realisable Software\
C:\IMan
C:\Program Files (x86)\Common Files\Sage
C:\Program Files (x86)\SAP BusinessObjects
C:\Program Files (x86)\Sage Payment Solutions
C:\Program Files (x86)\TaiRox
C:\Program Files (x86)\Avalara\

Erica Malcolm
2 years ago
Erica Malcolm 2 years ago

Hi Mark,

Could there be any other process that is opening (in write mode) the integration files in c:IMan\Jobconf folder example text editor, at the same time as you are accessing the integrations in Design area?

Mark Binkley
2 years ago
Mark Binkley 2 years ago

Hi Erica,

I think you can close this issue.     Mysteriously this problem has not been happening the last few days.     To my knowledge, nothing has changed.   If the issue returns, I'll come back here and comment again.  

thank you.

 

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Looking to purchase IMan, please see our resellers here.

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Ph: +44 (0) 208 123 1017

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Realisable Software Ltd provides code-free, cost-effective applications integration solutions for SMEs. Our core IMan product is designed to integrate almost any application with a number of Sage solutions and online payment processors.

Looking to purchase IMan, please see our resellers here.

Realisable Software
Ph: +44 (0) 208 123 1017

Copyright © Realisable. All rights reserved.
Realisable is a registered trademark

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Realisable Software Ltd provides code-free, cost-effective applications integration solutions for SMEs. Our core IMan product is designed to integrate almost any application with a number of Sage solutions and online payment processors.

Looking to purchase IMan, please see our resellers here.

Realisable Software
Ph: +44 (0) 208 123 1017

Copyright © Realisable. All rights reserved.
Realisable is a registered trademark

Close