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Semaphore Lock error happens repeatedly (4 replies)

John G
7 years ago
John G 7 years ago

We are trying to track down and resolve a problem that we occasionally see with some jobs failing to release their semaphore lock. A job will usually run fine but sometimes stops in the middle for no apparent reason. No further processing is logged but the job remains locked by IMan, so subsequent attempts to run the job fail with the “semaphore lock” error. (These jobs have Maximum Concurrent Instances set to 1.)

This problem is limited to a few jobs.  We see nothing special about those jobs. Other jobs do not have the problem.

Please help us track down and resolve this problem.

Randy
7 years ago
Randy 7 years ago

There's some data here : https://www.realisable.co.uk/issues-problems/iman-hangs-sometimes-between-transforms/

Support
7 years ago
Support 7 years ago

Which version is this?

Dominic McNamara
7 years ago
Dominic McNamara 7 years ago

What is the latest update/progress on this and what version is both current and when this "known issue" was resolved?

How many others are affected by this and what have they done to resolve?

Where and how to download the latest software/patch . . . as the default download screen is for the trial software, no?

Support
7 years ago
Support 7 years ago

This issue has been patched in the latest release (3.2)

The default download screen is the place to get the new version.

Please follow the upgrade procedure from our FAQ:

https://www.realisable.co.uk/support/faqs/iman-upgrade-procedure/

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Realisable Software Ltd provides code-free, cost-effective applications integration solutions for SMEs. Our core IMan product is designed to integrate almost any application with a number of Sage solutions and online payment processors.

Looking to purchase IMan, please see our resellers here.

Realisable Software
Ph: +44 (0) 208 123 1017

Copyright © Realisable. All rights reserved.
Realisable is a registered trademark

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Realisable Software Ltd provides code-free, cost-effective applications integration solutions for SMEs. Our core IMan product is designed to integrate almost any application with a number of Sage solutions and online payment processors.

Looking to purchase IMan, please see our resellers here.

Realisable Software
Ph: +44 (0) 208 123 1017

Copyright © Realisable. All rights reserved.
Realisable is a registered trademark

Close

Access Downloads

Realisable Software Ltd provides code-free, cost-effective applications integration solutions for SMEs. Our core IMan product is designed to integrate almost any application with a number of Sage solutions and online payment processors.

Looking to purchase IMan, please see our resellers here.

Realisable Software
Ph: +44 (0) 208 123 1017

Copyright © Realisable. All rights reserved.
Realisable is a registered trademark

Close