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Web.Config Lock Violation error on existing IMan installation. (5 replies)

Randy
7 years ago
Randy 7 years ago

All of the services are running, but we cannot log into IMan due to "Internal Server Error" - Lock Violation.  IMan is set to run under a domain user who is a local administrator.  We have not accessed this system in 6 months, and we know that Windows Updates were recently applied.  IMan had been running scheduled jobs without issue in those 6 months.

 

The errors that we are seeing is:

Detailed Error Information:
Module CustomErrorModule
Notification SendResponse
Handler StaticFile
Error Code 0x80070021
Config Error Lock violation
Config File \\?\C:\inetpub\wwwroot\IMan\web.config

Requested URL http://192.168.0.30:80/IMan/Design/DesignPage.aspx
Physical Path C:\inetpub\wwwroot\IMan\Design\DesignPage.aspx
Logon Method Anonymous
Logon User Anonymous

 

Config Source:
213:
214:
215:

Support
7 years ago
Support 7 years ago

Randy, are there any errors in the Windows event log?

Try checking the IIS IMan application pool. Is it started?

The schedules still run as they are executed/triggered from Realisable Scheduler Service.

Thanks

Randy
7 years ago
Randy 7 years ago

Support

 

No, there was nothing in the Windows event log.

We attempted restarting the IIS IMan App Pool a few times.

 

Is there any more info we can get you to help you resolve this?  We are completely locked out of IMan.

 

Thanks

Support
7 years ago
Support 7 years ago

Hi Randy, could you drop me a message when you;re free, I'll need to investigate.

Nick

Randy
7 years ago
Randy 7 years ago

Nick

 

Somehow some of the IMan pre-reqs had become uninstalled.

After re-installing some features, IMan started working again.

 

Thanks

Support
7 years ago
Support 7 years ago

OK

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Looking to purchase IMan, please see our resellers here.

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Ph: +44 (0) 208 123 1017

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Realisable Software Ltd provides code-free, cost-effective applications integration solutions for SMEs. Our core IMan product is designed to integrate almost any application with a number of Sage solutions and online payment processors.

Looking to purchase IMan, please see our resellers here.

Realisable Software
Ph: +44 (0) 208 123 1017

Copyright © Realisable. All rights reserved.
Realisable is a registered trademark

Close

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Realisable Software Ltd provides code-free, cost-effective applications integration solutions for SMEs. Our core IMan product is designed to integrate almost any application with a number of Sage solutions and online payment processors.

Looking to purchase IMan, please see our resellers here.

Realisable Software
Ph: +44 (0) 208 123 1017

Copyright © Realisable. All rights reserved.
Realisable is a registered trademark

Close