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Magento shipment fails with: "Cannot do shipment for order." (2 replies)

Debbie Murray
10 years ago
Debbie Murray 10 years ago

When attempting to create a shipment using the Magento connector the shipment fails with:

XmlRpcFaultException: Error whilst processing Shipment record. The entry will be discarded. - Server returned a fault exception: [102] Cannot do shipment for order.

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Support
10 years ago
Support 10 years ago

Hi Debbie,

There are a few reasons why Magento couldn't ship the order, all of them would have required somebody to modify the order directly in Magento outside of IMan's control.

 

The most common occurrences are:

 

1) The order numbers don't exist in Magento, the order numbers are usually in the source column.

 

2) The order has already been shipped and cannot be shipped again.

 

3) The order could have been refunded.

 

You'll need to log into Magento and check each of the orders that IMan has had an issue with

10 years ago
Support 10 years ago

Closed due to inactivity.

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Realisable Software Ltd provides code-free, cost-effective applications integration solutions for SMEs. Our core IMan product is designed to integrate almost any application with a number of Sage solutions and online payment processors.

Looking to purchase IMan, please see our resellers here.

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Ph: +44 (0) 208 123 1017

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Realisable Software Ltd provides code-free, cost-effective applications integration solutions for SMEs. Our core IMan product is designed to integrate almost any application with a number of Sage solutions and online payment processors.

Looking to purchase IMan, please see our resellers here.

Realisable Software
Ph: +44 (0) 208 123 1017

Copyright © Realisable. All rights reserved.
Realisable is a registered trademark

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Realisable Software Ltd provides code-free, cost-effective applications integration solutions for SMEs. Our core IMan product is designed to integrate almost any application with a number of Sage solutions and online payment processors.

Looking to purchase IMan, please see our resellers here.

Realisable Software
Ph: +44 (0) 208 123 1017

Copyright © Realisable. All rights reserved.
Realisable is a registered trademark

Close