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A/R Batches not posting + Receipt Question (No replies)

JFrench
5 months ago
JFrench 5 months ago

Hello Iman team and fellow users,

I have stumbled onto some issues that I was hoping you could help me out with. 

The first issue is that my AR Invoice Batches are not posting automatically but I have set the property to tell them to post. When I run the job from the Scheduler I get a message saying no batches in the range are ready to post, but it seems like I can't set the Batch Status. Am I missing something simple here? 

 

The second issue is potentially a little more complicated. I have a situation where I am creating a receipt for a customer who is the same as my national account though the receipt was created by a customer who is on the same national account (Example Customer A on National account 123 creates an invoice) Customer 123 can actually create a receipt for this invoice despite not being the person who created this document, this works the way I would like for it to do on the front end in Sage but returns an error that the customer does not have access or ownership of that document. Do you know if I am missing something here? Is this not supported by Iman? If it's helpful I can say the AR Receipt batch gets created but the customer is not filled, is there some way the customer isnt being added? Maybe that's why it says I don't have access to the document?

I look forward to hearing your solutions and learning more about this process.

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Realisable Software Ltd provides code-free, cost-effective applications integration solutions for SMEs. Our core IMan product is designed to integrate almost any application with a number of Sage solutions and online payment processors.

Looking to purchase IMan, please see our resellers here.

Realisable Software
Ph: +44 (0) 208 123 1017

Copyright © Realisable. All rights reserved.
Realisable is a registered trademark

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Realisable Software Ltd provides code-free, cost-effective applications integration solutions for SMEs. Our core IMan product is designed to integrate almost any application with a number of Sage solutions and online payment processors.

Looking to purchase IMan, please see our resellers here.

Realisable Software
Ph: +44 (0) 208 123 1017

Copyright © Realisable. All rights reserved.
Realisable is a registered trademark

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