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IMan unable to log into Sage 300 (1 reply)

Randy
5 years ago
Randy 5 years ago

When attempting to open a Sage 300 connector, I get the error "You must supply the correct User ID, Password and Database ID to open a session."

I then open the Sage 300 UI, copy the credentials out of IMan, and they work when attempting to log in.

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Support
5 years ago
Support 5 years ago

Randy, it could be a number of things.

I would review the Sage300 install and the IMan security, as it's likely the IMan user does not have read/write access to the Sage300 Shared Data or the Shared Data is located on a remote server.

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Realisable Software Ltd provides code-free, cost-effective applications integration solutions for SMEs. Our core IMan product is designed to integrate almost any application with a number of Sage solutions and online payment processors.

Looking to purchase IMan, please see our resellers here.

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Ph: +44 (0) 208 123 1017

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Realisable Software Ltd provides code-free, cost-effective applications integration solutions for SMEs. Our core IMan product is designed to integrate almost any application with a number of Sage solutions and online payment processors.

Looking to purchase IMan, please see our resellers here.

Realisable Software
Ph: +44 (0) 208 123 1017

Copyright © Realisable. All rights reserved.
Realisable is a registered trademark

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Realisable Software Ltd provides code-free, cost-effective applications integration solutions for SMEs. Our core IMan product is designed to integrate almost any application with a number of Sage solutions and online payment processors.

Looking to purchase IMan, please see our resellers here.

Realisable Software
Ph: +44 (0) 208 123 1017

Copyright © Realisable. All rights reserved.
Realisable is a registered trademark

Close