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Shipments to Invoicing connectors (4 replies and 1 comment)

JFrench
6 years ago
JFrench 6 years ago

Hello Realisable Forum,

I am having difficulty while trying to connect from my OE shipment node to another Invoice node (I do not wish to use the ship all / create invoice from shipment in shipments node, because I wish to change the invoice date, and I believe this will work). I get an error saying OE0500 was not found in document (Order Details) But I have an order node at it is being processed before my shipment and invoice node. I tried building my invoice node off of the order node to fix that (while setting it's priority lower than the shipment node to process that first) but then it gave me an error saying Shipment Details were not found in the document. Any advice you have would be appreciated,

 

Thanks,

JamesĀ 

Support
6 years ago
Support 6 years ago

James, could you send a screenshot of the email?

JFrench
6 years ago
JFrench 6 years ago

Hello Support, I have attached an image of the email log, if you require anything else just say the word.

https://www.realisable.co.uk/wp-content/uploads/2018/10/Invoice-Creation-Failure.png
Support
6 years ago
Support 6 years ago

James, what do you have defined in the Audit Summary?

I suspect you're trying to reference the transaction id: OE0500 (which doesn't exist).

Thanks

JFrench
6 years ago

I have 2 audit logs set up, one on the orders connector, which displays information about the order, and on the shipments connector, I have information about the shipments, my Invoice Connector has no audit logging set up at the moment.

JFrench
6 years ago
JFrench 6 years ago

Since I was unable to add an image to my previous comment, I've attached an image of the audits of the three sage connectors

https://www.realisable.co.uk/wp-content/uploads/2018/10/Audit-Logs.png

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Realisable Software Ltd provides code-free, cost-effective applications integration solutions for SMEs. Our core IMan product is designed to integrate almost any application with a number of Sage solutions and online payment processors.

Looking to purchase IMan, please see our resellers here.

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Ph: +44 (0) 208 123 1017

Copyright © Realisable. All rights reserved.
Realisable is a registered trademark

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