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After switching to SSL, my CRM connector fails. (1 reply)

Arline Welty
6 years ago
Arline Welty 6 years ago

Hi all, Just looking for some advice on a Sage CRM Connector.

We recently added an SSL certificate for the Sage CRM site so the new URL uses https. However, we also set up a redirect so if a user attempts to access the site via http, it will be redirected to https. This is working fine for users but is causing issues with my IMAN Sage CRM connector.

I changed the connection string in the System Connector to use https instead of http, and immediately I saw these errors in my audit log:

The data import incurred an unrecoverable error and is quitting. [The provided URI scheme 'https' is invalid; expected 'http'.
Parameter name: via]

I've tried changing it back to http, thinking perhaps it would be redirected, but that didn't work. I've restarted services and refreshed metadata. I wish I could just test the string from within the system connector set up but I can't seem to even test without opening an integration and trying to manually run a Sage CRM connector node.

I've been referring to the documentation here:  https://www.realisable.co.uk/support/documentation/sage-CRM-user/IManSetup.htm

Suggestions?

https://www.realisable.co.uk/wp-content/uploads/2018/06/https.png
Support
6 years ago
Support 6 years ago

Arline, we'd need to provide you with a patch to enable this.

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Realisable Software Ltd provides code-free, cost-effective applications integration solutions for SMEs. Our core IMan product is designed to integrate almost any application with a number of Sage solutions and online payment processors.

Looking to purchase IMan, please see our resellers here.

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Ph: +44 (0) 208 123 1017

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Realisable Software Ltd provides code-free, cost-effective applications integration solutions for SMEs. Our core IMan product is designed to integrate almost any application with a number of Sage solutions and online payment processors.

Looking to purchase IMan, please see our resellers here.

Realisable Software
Ph: +44 (0) 208 123 1017

Copyright © Realisable. All rights reserved.
Realisable is a registered trademark

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Realisable Software Ltd provides code-free, cost-effective applications integration solutions for SMEs. Our core IMan product is designed to integrate almost any application with a number of Sage solutions and online payment processors.

Looking to purchase IMan, please see our resellers here.

Realisable Software
Ph: +44 (0) 208 123 1017

Copyright © Realisable. All rights reserved.
Realisable is a registered trademark

Close