CRM Connector bugging out (2 replies)
Which version of IMan? And which version of CRM?
What's happening is that CRM is taking a minute to respond to a request...it shouldn't take that long.
If you close the Connector screen and re-open it what occurs?
Versions:
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Realisable.IManWebUI.DLL |
3.2.0.0 |
Product Update: PU1
Config Version: 3.21
DB Version: 3.12
Sage CRM v 7.3 SP 2.1
Re-creating issue:
- Just saw the same error come through in an audit email:
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The data import incurred an unrecoverable error and is quitting. [The request channel timed out while waiting for a reply after 00:00:59.7869884. Increase the timeout value passed to the call to Request or increase the SendTimeout value on the Binding. The time allotted to this operation may have been a portion of a longer timeout.] |
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Error occurred whilst processing transform [UpdateCRMInv2Date]. |
2. Opened job, opened connector, saw:
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3. Closed connector, re-opened, got this message:
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4. Closed connector, re-opened, got the same message:
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I also see that for some reason the connector is selecting 'Notes' even though when I build this it was selected 'Dating' which is the custom entity that I have been updating. This has been working fine for a long time and just seems to be bugging out now. I think I need to rebuild the connector now because it is not editable- advice?
Advice on what's going on here?
I saw in the audit log of my CRM Connector (where IMAN updates an existing field in a CRM custom entity):
The data import incurred an unrecoverable error and is quitting. [The request channel timed out while waiting for a reply after 00:00:59.7839885. Increase the timeout value passed to the call to Request or increase the SendTimeout value on the Binding. The time allotted to this operation may have been a portion of a longer timeout.]
Error occurred whilst processing transform [UpdateCRMInv2Date]. The request channel timed out while waiting for a reply after 00:00:59.7839885. Increase the timeout value passed to the call to Request or increase the SendTimeout value on the Binding. The time allotted to this operation may have been a portion of a longer timeout.
Then I went to inspect the job. I opened the CRM Connector, and immediately got the folllowing error:
1 The IMan Connector Presenter Service session incurred an error.You are not logged on.
2 View id [dating] is not a valid view.
3 Error whilst loading transform definition.
Error - View id [dating] is not a valid view.
Then I closed IMAN, restarted the app pool and restarted the preview service.
Re-opened IMAN, ran the job via the Scheduling window, and it ran successfully.
I had the same issue earlier this week.
Ideas?
Arline