General Use

• Web Applications and the Importance of keeping up-to-date

  This describes some of the security challenges when integrating with web applications and the reason it’s important to frequently update Windows And IMan.

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• How setup a schedule in IMan

  IMan allows you to run integrations either on an adhoc or one-off basis or on a recurring frequency. Select the Schedule tab from the main menu at the top of the screen. Select either the integration you wish…

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• Reset Connector Password

  Follow the steps below to reset the password used to connect to your external systems.

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Integration Design

• File Routing Based on a record’s Success or Failure

  The latest version of IMan has been enhanced so the File (and FTP) tasks to support expando fields. This means you can refer to a field in your dataset from within the File task options, and because of this you…

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Other Connectors

• Magento 1.x to Magento 2.x Upgrade Guide

  This FAQ will help you with upgrading your upgrade from Magento 1.x to Magento 2.x. The document covers the broad upgrade process and known caveats and issues encountered when migrating an IMan integration to Magento 2.x.

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Problems & Issues

• Installation Terminates (Message Queue Issue)

  Steps to resolve a Message Queue permissions issue causing the installer to halt and rollback.

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• Errors following August 2019 Windows update.

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• v4.0 Job Configuration Upgrade Issues: Duplicate Fields

  This issue arises from a bug in previous versions of IMan. The design interface would allow duplicate mappings to exist in a connector, this causes an error in the latest version.

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• Preview Not Working, Scheduler not displaying, Check/Test not working

  Symptom When an integration is scheduled immediately i.e. frequency ‘Now’, the integration runs, the audit report email is received but no results are displayed in the right hand pain. Scheduler Service Not Started Check the “Realisable Scheduler Service” is started…

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• Audit Emails are not sending/being received

  Symptom Integrations can be run, data is processed, but the audit report is not received via email. Debug To ascertain the problem, run an integration from the scheduler tab. This will allow you to view the audit report and any…

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• Setting Sage300 Date Type Optional Field

  When setting an Date type optional field in Sage300 you may receive the following error: Accpac API Error 1000 – Invalid input. Failed to convert string ‘’ to an internal Date representation. To work around this issue you need to

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• Unable to use designer with Internet Explorer 11

  Symptom When using Internet Explorer 11 it is not possible to drag transforms onto the design area from the palette, neither is it possible to select or open existing transforms. Resolution 1. Either download and install the latest version of

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• Sage300 – Could not load file or assembly Accpac Advantage, Version=6.5.0.2

  When opening the the Sage300 connector screen you may receive an error per the above.

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• TLS protocol updates for IMan and Magento

  Following a number of breaches in the security protocols for SSL and TLS 1.0 Realisable have released patches for the core product…

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• V4 License Update Fails

  Introduction As part of our licensing change in V4, we also force TLS 1.2 for requests to the Realisable license ‘server’. Because the licensing component is using an older version of .net IMan requires the server/workstation to have the current

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Sage 300

• How to Ship All and Invoice from an Existing Order

  Ship All and Invoice Create a shipment using IMan. Map both the ‘Perform Ship All’ and ‘Create Invoice from Shipment’ fields, where the field values are both set to ‘True’. The reason for setting the fields to true is due…

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Sage EM (X3)

• SageEM (X3) – The same function cannot be called twice!

  This article shows you how to reset the Sage EM Webservice Pool when this error occurs.

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Shopify

• Shopify Breaking Change/Bug Causes No Orders to Download

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• Shopify Authentication & Fulfilment Changes

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• Shopify API Change (Paging & Versioning)

  This article describes the changes to the Shopify connector and upgrade steps required to IMan in response to the breaking changes introduced to the Shopify API.

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• Shopify Connector Change for Cursor-Based Pagination

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• Shopify Multi-Location Changes

  On 1st August 2018, Shopify will alter their API to support inventory in multiple locations. This change is breaking such that existing integrations that update inventory will no continue to update inventory. Prior to this change inventory updates could be…

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