Unable to use designer with Internet Explorer 11

Symptom

When using Internet Explorer 11 it is not possible to drag transforms onto the design area from the palette, neither is it possible to select or open existing transforms.

Resolution

1. Either download and install the latest version of IMan or;

2. Patch your current version of IMan with the following steps:

  • Download, save and extract the patch to your local computer.
  • Ensure the extracted file is not blocked by right clicking the file, properties and checking there is no Unblock button at the bottom of the properties page.
  • On the server with IMan installed, stop all the Realisable Services and reset the IMan IIS application pool.
  • Move from the c:\inetpub\wwwroot\IMan\bin\Syncfusion.Shared.Web.dll to a backup folder not anywhere in the %systemdrive%\inetpub\wwwroot
  • Move the extracted file from the first step to c:\inetpub\wwwroot\IMan\bin
  • Restart the services, login to IMan & test.

Contact

Realisable Software Ltd provides code-free, cost-effective applications integration solutions for SMEs. Our core IMan product is designed to integrate almost any application with a number of Sage solutions and online payment processors.

Looking to purchase IMan, please see our resellers here.

Realisable Software
Ph: +44 (0) 208 123 1017

Copyright © Realisable. All rights reserved.
Realisable is a registered trademark

Close

Request Demo

Realisable Software Ltd provides code-free, cost-effective applications integration solutions for SMEs. Our core IMan product is designed to integrate almost any application with a number of Sage solutions and online payment processors.

Looking to purchase IMan, please see our resellers here.

Realisable Software
Ph: +44 (0) 208 123 1017

Copyright © Realisable. All rights reserved.
Realisable is a registered trademark

Close

Access Downloads

Realisable Software Ltd provides code-free, cost-effective applications integration solutions for SMEs. Our core IMan product is designed to integrate almost any application with a number of Sage solutions and online payment processors.

Looking to purchase IMan, please see our resellers here.

Realisable Software
Ph: +44 (0) 208 123 1017

Copyright © Realisable. All rights reserved.
Realisable is a registered trademark

Close